THE EFFECT OF MOTIVATION AND SUPERVISION ON THE PERFORMANCE OF PARKING ATTENDANTS IN KOTA JUANG DISTRICT
Keywords:
Motivation, Supervision, Parking Attendants, Performance
Abstract
This study aims to analyze the influence of motivation and supervision on the performance of parking attendants in Kota Juang District, Bireuen Regency. The background of this research is the importance of improving the performance of parking attendants in providing orderly and secure parking services to the community. This research used a quantitative approach with a survey method. The population in this study consisted of all parking attendants operating in Kota Juang District, totaling 47 people. The sampling technique used was saturated sampling, where the entire population was used as the research sample. Data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression with the help of SPSS software. The results showed that motivation has a significant effect on the performance of parking attendants. Supervision also has a significant influence on their performance. Simultaneously, motivation and supervision significantly affect the performance of parking attendants. These findings indicate that increasing work motivation and strengthening supervision can improve the performance of parking attendants in Kota Juang District.
References
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Parulian, A. H. (2022). Analysis of the Influence of Motivation, Job Training and Education Level on the Performance of Conventional and Zone Parking Attendants at the South Surabaya Transportation Agency (Doctoral Dissertation, Stie Mahardhika Surabaya).
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Raudha, F. (2022). Implementation of Illegal Parking Spot Supervision by UPTD Pekanbaru City Transportation Office (Case Study of Pekanbaru City District) (Doctoral dissertation, Islamic University of Riau).
Sari, L., & Zulkarnain, Z. (2024). Control of Illegal Parking Attendants in Tampan District, Pekanbaru City. ALADALAH: Journal of Politics, Social, Law and Humanities, 2(2), 284-303.
Sitompul, F., & Murliasari, R. (2025). Empowerment of Parking Attendants through the Subscription Parking System at the Medan City Transportation Office, North Sumatra Province (Doctoral Dissertation, Institute of Domestic Government).
Soimun, A., Sasue, R. R. O., & Ahmat, R. (2025). Parking Attendant Training to Increase Original Income in Ruteng Area, Manggarai Regency. Journal of State Service, 2(2), 138-151.
Suryani, N., Sutimin, L. A., Abidin, N. F., & Akmal, A. (2021). The Effect of Digital Learning Material on Students' Social Skills in Social Studies Learning. International Journal of Instruction, 14(3), 417-432.
Sugiyono, D. (2021). Educational research methods of quantitative, qualitative and R&D approaches.
Ulum, D. S., Ridwan, S., & Avianti, W. (2023). The Influence of Leadership and Supervision on Employee Performance in the Parking Management Section of the Garut Regency Transportation Office. Journal of Education and Culture of the Archipelago, 1(4), 132-139.
Wijaya, A., & Yuza, A. F. (2025). Supervision of the Transportation Agency in Regulating Illegal Parking in the City of Pekanbaru. Journal of Government Students, 291-297.
Arifudin, O., Tanjung, R., Juhadi, J., & Hendar, H. (2020). The Effect of Compensation and Supervision on the Performance of PT. Global Media. Scientific Journal of Management, Economics, & Accounting (MEA), 4(1), 409-416.
Aryani, M. (2022). The Effect of Parking Levy Collectors' Work Motivation on Service User Satisfaction at the Parking and Terminal Upt of the West Lombok Transportation Office. Journal of Educational Administration, 10(1), 106-115.
Cahyati, N., & Maksum, M. J. F. S. (2025). The Influence of Compensation System and Work Culture on the Performance of Parking Attendants at the Jombang Regency Transportation Office. Management and Education Journal, 3(3), 170-182.
Catherine, S. (2024). The Effect of Workload on the Performance of Employees in the Parking Sector at the Jambi City Transportation Office (Doctoral Dissertation, Batanghari University Jambi).
Dewi, N. N. (2021). The Effect of Motivation, Work Discipline and Supervision on Performance. Journal of Non-Formal Education, 7(2), 355-366.
Ghafur, A. N., Carcia, M. S. M., & Mone, M. M. M. (2021). The Effect of Supervision and Workload on Employee Performance at the Sikka Regency Tourism and Culture Office. CUAN: Journal of Entrepreneurship and Business Management, 2(1).
Harya Pratama, A., Edyar, B., & Habiburrahman, H. (2025). Implementation of Regional Regulation of Rejang Lebong Regency Number 1 of 2024 concerning Consumer Legal Protection of Parking Services in the Perspective of Siyasah Dusturiyah (Doctoral dissertation, Curup State Islamic Religious Institute).
Hasibuan, I. M., Mutthaqin, S., Erianto, R., & Harahap, I. (2023). The contribution of the tourism sector to the national economy. Masharif Al-Shariah Journal: Journal of Sharia Economics and Banking, 8(2).
Hasibuan, R. R. (2021). The Impact of Dental Satisfaction Questionnaire (DSQ) and Word of Mouth on Patient Satisfaction Educational Dental and Oral Hospital. Telaah Bisnis, 23(2), 129-143.
Insan, A. (2024). The influence of leadership and work discipline on the performance of employees of the Malang City Transportation Office (Doctoral dissertation, Maulan Malik Ibrahim State Islamic University).
Juwita, P. (2025). Consistency of the Transportation Agency in Supervising Illegal Parking Attendants in Jambi City in 2024 (Doctoral dissertation, Government Science).
Lubis, R. A., Hasibuan, K. S., Sari, N., Lubis, S. H., & Ramadani, P. (2022). The Effect of the Rupiah Exchange Rate and International Coffee Prices on the Value of Indonesian Coffee Exports in 2004-2021. Journal of Management and Business Economics Research, 1(4), 226-240.
Makmur, A. D. M., Mustafa, D. W., & Kembara, F. L. (2025). The effectiveness of Wajo Regency Regional Regulation Number 15 of 2018 concerning the Implementation of Parking. Legal Journal of Law, 4(1), 1-13.
Munadi, A., Budiman, A., & Hasbiyah, S. (2024). Performance of the Transportation Agency in Controlling Illegal Parking in North Hulu Sungai Regency (Case Study at Amuntai Main Market and Poultry Market). Journal of Human Resource Management, 1(3), 408-418.
Nielwaty, E., Prihati, S. Z., & Zuhdi, S. (2023). The effect of supervision on the performance of employees of the Disperindag sub-division of goods and services supervision of Riau Province. Journal of Chemistry, 10(1), 1-6.
Nur, T. H. M. (2022). The Influence of Leadership and Work Environment on Employee Performance with Motivation as an Intervening Variable in the Lubuklinggau City Pamong Praja Police Unit (Doctoral dissertation, Bina Insan University).
Parulian, A. H. (2022). Analysis of the Influence of Motivation, Job Training and Education Level on the Performance of Conventional and Zone Parking Attendants at the South Surabaya Transportation Agency (Doctoral Dissertation, Stie Mahardhika Surabaya).
Prasetiyani, E., & Atmaja, A. K. (2024). Analysis of the supervision of the parking levy system by the DKI Jakarta Transportation and Transportation Agency (Case study: Illegal levies by parking attendants at Pasar Johar Baru). JAMBIS: Journal of Business Administration, 4(4), 316-322.
Putri, W. F., Ayub, D., & Ramadhani, M. (2025). Work ethic of female parking attendants. JIIP-Scientific Journal of Education, 8(7), 8689-8693.
Ramdani, D., Abd Razak, D., & Prahara, S. (2022). The Effect of Supervision on the Performance of Aviation Security Employees at Djalaluddin Gorontalo Airport. Hulondalo Journal of Government and Communication Sciences, 1(1), 619591.
Raudha, F. (2022). Implementation of Illegal Parking Spot Supervision by UPTD Pekanbaru City Transportation Office (Case Study of Pekanbaru City District) (Doctoral dissertation, Islamic University of Riau).
Sari, L., & Zulkarnain, Z. (2024). Control of Illegal Parking Attendants in Tampan District, Pekanbaru City. ALADALAH: Journal of Politics, Social, Law and Humanities, 2(2), 284-303.
Sitompul, F., & Murliasari, R. (2025). Empowerment of Parking Attendants through the Subscription Parking System at the Medan City Transportation Office, North Sumatra Province (Doctoral Dissertation, Institute of Domestic Government).
Soimun, A., Sasue, R. R. O., & Ahmat, R. (2025). Parking Attendant Training to Increase Original Income in Ruteng Area, Manggarai Regency. Journal of State Service, 2(2), 138-151.
Suryani, N., Sutimin, L. A., Abidin, N. F., & Akmal, A. (2021). The Effect of Digital Learning Material on Students' Social Skills in Social Studies Learning. International Journal of Instruction, 14(3), 417-432.
Sugiyono, D. (2021). Educational research methods of quantitative, qualitative and R&D approaches.
Ulum, D. S., Ridwan, S., & Avianti, W. (2023). The Influence of Leadership and Supervision on Employee Performance in the Parking Management Section of the Garut Regency Transportation Office. Journal of Education and Culture of the Archipelago, 1(4), 132-139.
Wijaya, A., & Yuza, A. F. (2025). Supervision of the Transportation Agency in Regulating Illegal Parking in the City of Pekanbaru. Journal of Government Students, 291-297.
Published
2026-04-07
How to Cite
Junizal, Dinda Ghebrina Putri, Dedi Gunawan, & Lukman Hakim. (2026). THE EFFECT OF MOTIVATION AND SUPERVISION ON THE PERFORMANCE OF PARKING ATTENDANTS IN KOTA JUANG DISTRICT . Journal Informatic, Education and Management (JIEM), 8(2), 108-117. https://doi.org/10.61992/jiem.v8i2.339
Section
Articles
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