THE INFLUENCE OF PERSONALITY TRAITS, TIMING, AND INTERACTIVITY ON PURCHASING DECISIONS FOR SKIN SAKE PRODUCTS
Abstract
The development of digital marketing has driven the use of live streaming commerce as an increasingly popular marketing strategy, particularly in the skincare industry, which emphasizes visuals and direct interaction with consumers. However , the effectiveness of live streaming in driving purchasing decisions still shows mixed results for local skincare brands . This study was designed to evaluate the impact of personality traits, live broadcast time , and the level of interactivity on consumer choices in purchasing For Skin Sake (FSS) products . A quantitative approach was applied through a survey targeting TikTok users in Greater Jakarta (Jabodetabek) who had watched FSS live streaming sessions . The results revealed that all three variables had a positive influence on purchasing decisions , with interactivity being the most prominent factor . These findings emphasize that the effectiveness of live streaming is not solely determined by technological aspects , but also by the quality of interaction , the nature of the host , and the right broadcast time . The contribution of this study is expected to enrich the theory in the field of digital marketing and provide practical guidance for local skincare brands in developing their product content. a more efficient live streaming strategy .
References
Ayuningtyas, Z. (2024). Efektivitas live stream shopping dalam membentuk purchase intention: survei pada s-commerce di Indonesia. Jurnal Akuntansi, Manajemen Dan Ilmu Ekonomi (jasmien), 5(1), 484–494. https://doi.org/10.54209/jasmien.v5i01.753
Chen, L. R., Chen, F. S., & Chen, D. F. (2023). Effect of social presence toward livestream e-commerce on consumers’ purchase intention. Sustainability (Switzerland), 15(4). https://doi.org/10.3390/su15043571
Chyung, S. Y. Y., Roberts, K., Swanson, I., & Hankinson, A. (2017). Evidence-based survey design: the use of a midpoint on the likert scale. Performance Improvement, 56(10), 15–23. https://doi.org/10.1002/pfi.21727
Dahlqvist, C. (2022). Understanding information-seeking achievement emotions - exploring a cognitive appraisal theory framework. Information Research: An International Electronic Journal, 27(Special Issue). https://doi.org/10.47989/COLIS2214
Dashper, K. (2020). Mentoring for gender equality: supporting female leaders in the hospitality industry. International Journal of Hospitality Management, 88, 102397. https://doi.org/10.1016/j.ijhm.2019.102397
Digital 2023: Indonesia — datareportal – global digital insights. (n.d.). Retrieved January 27, 2026, from https://datareportal.com/reports/digital-2023-indonesia
Ding, J., & Lee, E. S. (2024). Promoting consumers’ sustainable consumption of online retail cold chain logistics services: extended applications of SOR and cognitive-affective-conative theories. Behavioral Sciences, 14(9). https://doi.org/10.3390/bs14090771
Erlangga, B., Imawan, F. Z., Atmaja Halim, F. H., & Kembaren, J. (2025). The effect of live streaming shopping on purchase intentions of electronic goods through e-commerce. Journal Research of Social Science, Economics, and Management, 5(5), 9563–9571. https://doi.org/10.59141/jrssem.v5i5.1255
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25 (9 (Ed.)). Badan Penerbit Universitas Diponegoro.
Hair, Jr., J. F., M. Hult, G. T., M. Ringle, C., Sarstedt, & Marko. (2022). A primer on partial least squares structural modeling (PLS-SEM) [3 ed]. In Sage Publishing (Vol. 3, Issue 1).
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis eighth edition. www.cengage.com/highered
Hibban, R. I. M., Sebayang, K. D. A., & Mukhtar, S. (2025). Pengaruh perilaku interaktivitas live streaming terhadap purchase intention di thrift shop. peng: Jurnal Ekonomi Dan Manajemen, 3(1), 438–450. https://doi.org/10.62710/3nfk9486
Hochreiter, V., Benedetto, C., & Loesch, M. (2023). The stimulus-organism-response (S-O-R) paradigm as a guiding principle in environmental psychology: comparison of its usage in consumer behavior and organizational culture and leadership theory. Journal of Entrepreneurship and Business Development, 3(1), 7–16. https://doi.org/10.18775/jebd.31.5001
Johassan, D. M. R. . (2025). The influence of brand image and message in makeup tutorial videos on cosmetic purchase decisions. Jurnal Komunikasi Dan Bisnis, 13(1), 18–33. https://doi.org/10.46806/jkb.v13i1.1453
Joo, E. (2022). How perceived interactivity a ff ects consumers ’ shopping intentions in live stream commerce : roles of immersion , user grati fi cation and product involvement. hratnattps://doi.org/10.1108/JRIM-02-2022-0037
Kapriani, K., Jusman, I. A., & Marsuki, M. (2025). Marketing strategy: flash sale and live streaming on impulse purchase decisions on e-commerce platforms. Jurnal Online Manajemen ELPEI, 5(1). https://doi.org/10.58191/jomel.v5i1.372
Komunikasi, P. I., Ilmu, F., & Aji, G. G. (2023). Pengaruh penggunaan media sosial Instagram @ Kacamata _ Tulungagung terhadap pmenuhan Fika Febriana. 6, 230–240.
Kontan. (2024). Transaksi e-commerce Indonesia diproyeksikan mencapai Rp487,01 triliun pada 2024. Transaksi e-commerce Indonesia diproyeksikan mencapai Rp487,01 triliun pada 2024.
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education Limited.
Li, J., Chen, J., Shi, Y., & Cui, Y. (2025). Exploring the impact of differences between AI streamers and human streamers on consumer purchase intention in live e-commerce: a grounded theory approach. PLOS One, 20(10), e0334530. https://doi.org/10.1371/journal.pone.0334530
Li, L., He, L., Gooi, L.-M., & Chong, K. M. (2025). Trust to repurchase: investigating consumer behaviour with SOR theory and dual-stage SEM-ANN analysis. Asia Pacific Journal of Marketing and Logistics, 1–15. https://doi.org/10.1108/APJML-02-2025-0303
LI, X., Huang, D., Dong, G., & Wang, B. (2024). Why consumers have impulsive purchase behavior in live streaming: the role of the streamer. BMC Psychology, 12(1), 129. https://doi.org/10.1186/s40359-024-01632-w
Loera, B., Murphy, B., Fedi, A., Martini, M., Tecco, N., & Dean, M. (2022). Understanding purchase intentions for organic vegetables across the EU: a proposal to extend the TPB model. British Food Journal, 124(12), 4736–4754. https://doi.org/10.1108/BFJ-08-2021-0875
Maharani, A. T., & Kurniawan, A. S. (2023). Analysis of the live streaming marketing influence on consumer buying intentions to support Indonesian economy Alifia. Jurnal Ekonomi, Manajemen Dan Akuntansi Sekolah Tinggi Ilmu Ekonomi Enam-Enam Kendari, 2(5), 98–109. https://doi.org/10.572349/neraca.v1i4.377
Malhotra, N., Nunan, D., & Birks, D. (2017). Marketing research: an applied approach. Pearson.
Maulana, M. R., Novie, M., Muzdalifah, L., & Kamila, E. R. (2025). Pengaruh live streaming dan diskon melalui emosi positif terhadap keputusan pembelian konsumen brand Erigo di TikTok Shop. Jurnal Lentera Bisnis, 14(2), 1445. https://doi.org/10.34127/jrlab.v14i2.1445
Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. MIT Press.
Mercu Buana, N. L. N., & Widarta, I. W. (2024). The influence of live streaming, online customer reviews, and viral marketing on purchasing decisions for Purbasari products by Generation Z on TikTok Shop and Shopee. Journal of Advances in Accounting, Economics, and Management, 2(4), 1–12. https://doi.org/10.47134/aaem.v2i4.723
Nursaima, A. R., Masnita, Y., & Mutiara Sari, D. (2025). Efektivitas live streaming dalam e-commerce guna meningkatkan pembelian konsumen secara impulsif: studi TRA. Jurnal Manajemen Dan Bisnis Indonesia, 10(2), 1979. https://doi.org/10.32528/jmbi.v10i2.1979
Pinaraswati, S. O. (2020). Sosial dan kepribadian terhadap keputusan mahasiswa pemilihan program studi manajemen. Economic, Business, Management, and Accounting Journal, XVII(1), 57–72.
Pramesti, P., Aminah, M., & Rahmayani, I. (2022). Pengaruh fitur live streaming e-commerce terhadap niat beli konsumen pada UMKM di Indonesia: tinjauan literatur sistematis. Manajemen IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah, 20(2), 180–197. https://doi.org/10.29244/mikm.20.2.180-197
Prasad, R. K., & Jha, M. K. (2014). Consumer buying decision making; consumer psychology; decision making model. International Journal of Innovation and Applied Studies ISSN, 6(3), 2028–9324. http://www.ijias.issr-journals.org/abstract.php?article=IJIAS-14-129-05
Purwaningtyas, E., Muzdalifah, L., Novie, M., & Sholikhah, A. (2025). The Big Five personality: agreeableness, conscientiousness, extroversion, neuroticism, openness to experience terhadap impulsive buying behavior pada e-commerce Gen Z Surabaya. Jurnal Lentera Bisnis, 14(2), 1250–1266. https://doi.org/10.34127/jrlab.v14i2.1454
Putri, D. A., & Maleha, N. Y. (2025). Strategi live streaming terhadap peningkatan penjualan Toserba Aon Cell di platform e-commerce Shopee. TOMAN: Jurnal Topik Manajemen, 2(3), 767–780. https://doi.org/10.61930/toman.v2i3.314
Putri, I. J. A., & Syahputra, S. (2025). The influence of social presence on purchase intention in live video commerce (empirical study in Bandung City). Journal of Applied Business, Taxation and Economics Research, 4(1). https://doi.org/10.54408/jabter.v4i1.380
Qurana, T. D., Kurniawati, K., Ardani, F., & Davista, A. (2025). Dampak live streaming e-commerce terhadap niat beli konsumen di Indonesia. Management Studies and Entrepreneurship Journal, 7(1), 399–412. https://doi.org/10.37385/msej.v7i1.9888
Rahmatullah, R., Gunadarma, U., & Influencer, K. F. (2024). Pengaruh digital marketing, promosi, dan keterlibatan followers influencer terhadap keputusan pembelian pada e-commerce Tokopedia. Jurnal Manajemen Dan Bisnis Digital, 3(2), 1–14.
Ramadanti, D. E. A., & Fikriyah, K. (2023). Pengaruh live streaming dan online customer review terhadap keputusan pembelian produk fashion muslim di TikTok Shop. Jurnal Ilmiah Edunomika, 7(1), 1–14. https://doi.org/10.29040/jie.v7i1.8056
Rasdik, A. S., & Deskoni. (2025). Pengaruh live streaming marketing terhadap keputusan pembelian mahasiswa program Studi Pendidikan Ekonomi di Universitas Sriwijaya. Jurnal Economic Edu, 6(1), 8095. https://doi.org/10.36085/jee.v6i1.8095
Ratnawati, R., & Hanoky, A. (2023). Analisis pengaruh digital influencer dan social presence terhadap purchase intention pada live streaming commerce. JPEK (Jurnal Pendidikan Ekonomi Dan Kewirausahaan), 7(2). https://doi.org/10.29408/jpek.v7i2.23183
research, J. C.-A. of tourism, & 1992, undefined. (n.d.). Structure of vacation destination choice sets. ElsevierJ CromptonAnnals of Tourism Research, 1992•Elsevier. Retrieved January 24, 2026, from https://www.sciencedirect.com/science/article/pii/016073839290128C
Retnosari, M., & Nadlifatin, R. (2024). The effect of purchase intention on TikTok e-commerce live streaming: Generation Z perspective with customer engagement. Research Horizon, 4(5), 211–224. https://doi.org/10.54518/rh.4.5.2024.420
Riza Khirey Tri Pratiwi, & Nur Maghfira Aesthetika. (2024). Marketing communication strategy live streaming TikTok account @Whitediary.Id. Jurnal Spektrum Komunikasi, 12(4), 524–538. https://doi.org/10.37826/spektrum.v12i4.777
Rui, F. (2022). Research on the influence of interaction with the streamer on customers’ purchase intention in the context of live-streaming e-commerce. Social Sciences, 11(6), 373. https://doi.org/10.11648/j.ss.20221106.14
Safira Maharani, R. A. T., & Prihandono, D. (2025). Peran social presence, interactivity, dan vividness terhadap purchase intention di live shopping. Jurnal Daya Saing, 11(3). https://doi.org/10.35446/dayasaing.v11i3.2423
Sanad, N. A., & (Editor), A. Y. (2023). Minat Fashion Kecantikan Semakin Tinggi, Indonesia Menjadi Pasar Kecantikan Terbesar ke-5 di Dunia. Malang Times / Jatim Times Network. https://www.malangtimes.com/baca/285627/20230316/090200/minat-fashion-kecantikan-semakin-tinggi-indonesia-menjadi-pasar-kecantikan-terbesar-ke-5-di-dunia
Sekaran, U., & Bougie, R. (2016). Research methods for business: a skill building approach. Wiley. https://books.google.co.id/books?id=Ko6bCgAAQBAJ
Silitonga, S., & Nasution, W. F. (2024). Pengaruh fitur live dan harga terhadap keputusan pembelian produk pada pelanggan e-commerce Shopee. Jurnal Ekonomi Manajemen Dan Bisnis (JEMB), 1(6), 347–353. https://doi.org/10.62017/jemb.v1i6.1867
SINGH, A. (2025). Impact of social media marketing on consumer purchase decision. International Journal of Scientific Research in Engineering and Management, 09(06), 1–9. https://doi.org/10.55041/ijsrem50873
Statista. (2024). Indonesia cosmetics market revenue. Statista Consumer Market Insights. https://www.malangtimes.com/baca/285627/20230316/090200/minat-fashion-kecantikan-semakin-tinggi-indonesia-menjadi-pasar-kecantikan-terbesar-ke-5-di-dunia
Statistik E-Commerce 2023 - Badan Pusat Statistik Indonesia. (n.d.). Retrieved January 29, 2026, from https://www.bps.go.id/id/publication/2025/01/30/d52af11843aee401403ecfa6/statistik-e-commerce-2023.htm?utm_source=chatgpt.com
Stylos, N., Bigné, E., & Bellou, V. (2024a). The affective impact of sightseeing bus tour experiences: using affective events theory (AET) to examine length-of-stay and electronic word-of-mouth. Tourism Recreation Research, 49(4), 740–756. https://doi.org/10.1080/02508281.2022.2101273
Stylos, N., Bigné, E., & Bellou, V. (2024b). The affective impact of sightseeing bus tour experiences: using affective events theory (AET) to examine length-of-stay and electronic word-of-mouth. Tourism Recreation Research, 49(4), 740–756. https://doi.org/10.1080/02508281.2022.2101273
Sugiyono. (2019). metode penelitian pendidikan:,kombinasi,R&D dan penelitian pendidikan. Teaching, Learning and Development, 1(1), 369.
Sugiyono, P. (2022). Dr. 2010. Metode Penelitian Kuantitatif, Kualitatif, Dan R&D. Bandung: CV Alfabeta.
Sun, Y., Shao, X., Li, X., Guo, Y., & Nie, K. (2019). Electronic Commerce Research and Applications How live streaming influences purchase intentions in social commerce : An IT affordance perspective. Electronic Commerce Research and Applications, 37(December 2018), 100886. https://doi.org/10.1016/j.elerap.2019.100886
Tabri, R., Arif, A., & Lubis, N. W. (2025). Pengaruh live streaming dan time limit marketing terhadap perilaku keputusan pembelian pada pengguna aplikasi Shopee (studi pada Generasi Z di Kecamatan Medan Helvetia). Journal of Artificial Intelligence and Digital Business (RIGGS), 4(3), 7067–7076.
Tanjung, H., Tanjung, I. S., Safitri, S., Muhammadiyah, U., & Utara, S. (2022). Pengaruh kepribadian dan konsep diri terhadap keputusan pembelian produk Lazada. JURNAL AKMAMI, 3(2), 390–396.
Teare, R. (2006). Vacation decision making. International Journal of Contemporary Hospitality Management, 18(7), 610–610. https://doi.org/10.1108/ijchm.2006.18.7.610.2
Tri Utami, D. F., & Ahmadi, M. A. (2025). Pengaruh fitur live streaming dan content marketing terhadap keputusan pembelian konsumen pada TikTok Shop. Idarah: Jurnal Manajemen Pemasaran, 1(2), 37–52. https://doi.org/10.70283/idarah.v1i2.37
Valencia, M., & Tjiptodjojo, K. I. (2025). Pengaruh digital marketing dan live streaming terhadap keputusan pembelian. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 8(7), 7003–7008. https://doi.org/10.54371/jiip.v8i7.8321
Vowels, M. J. (2025). A Causal Research Pipeline and Tutorial for Psychologists and Social Scientists. Psychological Methods. https://doi.org/10.1037/met0000673
Wang, M., Sun, L. L., & Hou, J. D. (2021). How emotional interaction affects purchase intention in social commerce: the role of perceived usefulness and product type. Psychology Research and Behavior Management, 14, 467–481. https://doi.org/10.2147/PRBM.S301286
Watchravesringkan, K., & Punyapiroje, C. (2025). Determinants and Consequences of Consumer Satisfaction toward Hypermarkets in Thailand: Stimulus-Organism-Response Model. Journal of Applied Marketing Theory, 12(1), 124–144. https://doi.org/10.20429/jamt.2025.120107
Weiss, H. M., & Cropanzano, R. (1996). Affective events theory. Research in Organizational Behavior, 18, 1–74.
Wistedt, U. (2024). Consumer purchase intention toward POI-retailers in cross-border e-commerce: an integration of technology acceptance model and commitment-trust theory. Journal of Retailing and Consumer Services, 81, 104015. https://doi.org/10.1016/J.JRETCONSER.2024.104015
Wongsunopparat, S., & Deng, B. (2021). Factors influencing purchase decision of chinese consumers under live streaming e-commerce model. Journal of Small Business and Entrepreneurship Development, 9(2), 1–15. https://doi.org/10.15640/jsbed.v9n2a1
Woodworth, R. S. (1929). Dynamic psychology. Columbia University Press.
Wu, S. (2025). The impact of social media advertising and social anxiety on consumer purchase intention and brand loyalty. Advances in Economics, Management and Political Sciences, 218(1), 23–29. https://doi.org/10.54254/2754-1169/2025.CAU27159
Xu, P., Cui, B., & Lyu, B. (2022). Influence of streamer’s social capital on purchase intention in live streaming e-commerce. Frontiers in Psychology, 12(January), 1–13. https://doi.org/10.3389/fpsyg.2021.748172
Yadav, K. (2025). The influence of social media on consumer purchase decisions. International Journal of Scientific Research in Engineering and Management, 09(05), 1–9. https://doi.org/10.55041/ijsrem49085
Yang, J., Bae, J., & Lee, K. (2025). The impact of social media interactivity of sports organizations on consumer loyalty. Journal of Asian The Impact of Social Media Interactivity of Sports Organizations on Consumer LoyaltyScientific Research, 15(2), 179–193. https://doi.org/10.55493/5003.v15i2.5375
Zhang, L., & Chen, Q. (2022). The effects of tourism e-commerce live streaming features on consumer purchase intention : The mediating roles of flow experience and trust. August, 1–14. https://doi.org/10.3389/fpsyg.2022.995129
.jpg)










